Content management system · support

Craft CMS Support & Maintenance in Norfolk

Knowledgeable support for your Craft CMS site, built around its flexible, developer-friendly approach.

★★★★★ 5.0 · Google & Facebook 11+ years in business 250+ businesses helped 100% Norfolk-based

Craft CMS is a flexible, developer-friendly platform chosen for bespoke, content-rich sites where editors need a clean, tailored experience. That flexibility is its strength, but fields, sections, Twig templates and plugins all require someone who genuinely understands Craft.

We support Craft CMS sites for businesses across Norfolk. We will fix template and plugin issues, manage updates carefully, look after your content model and, where you run it, support Craft Commerce — keeping your bespoke site running as intended.

What we help with

Craft CMS problems we fix.

From quick one-off fixes to ongoing care.

How we support your Craft CMS site

We begin with a backup and a review of your Craft version, your content model — fields, sections, entry types and matrix blocks — your plugins and your Twig templates. Craft sites are bespoke by nature, so we take time to understand how yours is structured before changing anything.

We then maintain the site with tested updates, backups and security. Craft and its plugins update regularly, and version upgrades need care, so we verify everything on a staging copy and use Craft's project config sensibly to keep changes controlled.

Common Craft CMS problems we fix

Typical Craft work includes Twig template errors after an update, fields or matrix blocks that are not outputting as expected, and section or entry configuration that needs adjusting. Because Craft sites are custom-built, knowing Twig and the content model is essential — and it is where we are at home.

We also handle plugin conflicts and updates, the sometimes-significant upgrades between major Craft versions, and Craft Commerce issues for those running shops on Craft. Performance and caching round it out, keeping your content-rich site fast.

Support that fits how you work

Craft sites are often built by an agency that has since moved on, leaving owners without support. We are happy to adopt an existing Craft site, learn how it is built and become your ongoing team.

Whether you want us to manage everything or provide developer backup for the technical jobs, we will keep your content model documented, your updates safe and your editors' experience clean.

Why businesses trust Xpose

We are a Norwich web design and digital agency, established in 2015, with hundreds of clients and a five-star rating on Google and Facebook. We work with developer-focused platforms like Craft that need real technical understanding.

You get genuine Craft and Twig knowledge, clear communication and no lock-in. We respect the bespoke structure of your site while fixing the issue in front of us.

FAQs

Common questions.

Can you take over a Craft site built by another agency?
Yes, and we do this often. We will review how your Craft site is built — its fields, sections, templates and plugins — and become your ongoing support team.
Do you work with Craft Commerce?
Yes. We support Craft Commerce shops, from products and variants to checkout and the issues that come up after updates.
Are Craft version upgrades risky?
Major Craft upgrades need care because of plugins and templates, but we manage them safely — testing on a staging copy, checking compatibility and using project config — before going live.
How we can help

Care plans & services.

Other platforms we support

CMS platforms.

Need a hand with your Craft CMS site?

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