Guide

What Is A/B Testing and How Can It Grow Your Business?

Let your customers tell you what works instead of guessing.

A/B testing, sometimes called split testing, is a simple but powerful idea. You show two versions of something to different visitors and measure which performs better. The winner becomes your new standard.

It takes the opinions and arguments out of marketing decisions. Rather than debating which headline is best, you let real behaviour decide.

How it works

You create two versions that differ in one thing: perhaps a different headline, button colour, or offer. Half your visitors see version A and half see version B, and you track which leads to more of the action you want.

Changing only one element at a time is key. If you alter several things at once, you will not know which change made the difference.

What is worth testing

Small businesses often see the biggest gains from testing the elements closest to a sale: headlines, calls to action, the wording on a form, or the main image on a landing page.

Even modest improvements compound. If a tweak lifts your enquiry rate even slightly, that benefit applies to every visitor from then on.

Getting reliable results

A test needs enough visitors to be trustworthy. With too little traffic, a result might just be chance, so smaller sites should focus on bigger, bolder changes rather than tiny tweaks.

Give each test time to gather data, then act on the winner and move on to the next idea. Marketing improvement is a steady cycle of testing and refining, not a one-off fix.

Running your first A/B test

Start with the element most likely to affect your primary goal — usually the headline or call to action on your highest-traffic page. Create two versions: A (current) and B (your hypothesis). Split traffic 50/50 and run the test until you have at least 100 conversions on each variant. Stopping a test early when one version appears to be winning is a common mistake that leads to false conclusions.

Many CMS platforms now include built-in A/B testing for common elements. Dedicated tools like VWO or Optimizely add more advanced capabilities. The principle matters more than the platform: test one variable at a time, generate enough traffic to reach statistical significance, and form a clear hypothesis before you start. We design and run A/B tests as part of conversion rate optimisation projects.

FAQs

Common questions.

Do I need lots of traffic to A/B test?
More traffic gives clearer results faster. Lower-traffic sites can still test, but should focus on bigger changes and allow more time to be confident in the outcome.
What should I test first?
Start with high-impact elements close to the sale, such as your main headline, call to action, or the layout of a key landing page.
How long should I run an A/B test before drawing conclusions?
We recommend running a test until you have gathered at least a few hundred interactions on each variation, which on most small business sites means several weeks rather than a few days. Ending a test too early is one of the most common mistakes — the early results can be misleading and lead you to make the wrong change.
How we can help

Turn this into action.

The services behind this guide.

Related guides

More on marketing & ecommerce.

Want a hand putting this into practice?

Book a free, no-obligation consultation with a Norwich-based specialist.

Book a free consultation
Get started

Let's put your business in a better light.

Book a free, no-pressure consultation. We'll talk through your goals and tell you honestly what we'd do — whether you work with us or not.

  1. 01
    Tell us a bitFill in the form — two minutes, tops.
  2. 02
    We'll call you backWithin one working day, no pressure.
  3. 03
    Get a clear planHonest advice and a fixed quote.

Free · No obligation · We reply within one working day

Book a free consultation