PrestaShop Support & Maintenance in Norfolk

PrestaShop is a powerful, free, self-hosted ecommerce platform popular across Europe for feature-rich independent stores. It is capable, but self-hosting means updates, security, modules and the server are all your responsibility — and finding real PrestaShop support is not easy.

We support PrestaShop stores for businesses across Norfolk. We will fix module, theme and checkout issues, manage the often-tricky upgrades, keep your store secure and handle the server side, so your shop stays reliable and selling.

How we support your PrestaShop store

PrestaShop is self-hosted, so we look after the store and the server together. We back up the files and database, review your PrestaShop version, your modules, your theme and your PHP version, then fix the immediate issue carefully so the rest of the shop stays intact.

We then maintain the store with tested updates, backups, security hardening and server checks. PrestaShop version upgrades can be significant, so we assess compatibility, test on a copy and roll out carefully rather than risking the live store.

Common PrestaShop problems we fix

Typical PrestaShop work includes modules that conflict or error after a change, themes and templates that need fixing, and checkout or payment problems that stop orders. PrestaShop relies heavily on modules, so conflicts are common and tracing them needs platform knowledge.

We also handle the demanding upgrades between major PrestaShop versions, which often break modules and themes, plus security and malware removal for self-hosted stores and the server, speed and caching side. The aim is a store that stays stable and fast.

Support that fits how you work

PrestaShop support is hard to come by, so many owners are glad to find a team that knows it. We can manage the store and server fully or be on call for fixes, updates and the harder jobs.

We will also be honest about upgrades and your setup. Major version jumps are involved, so we will lay out the options and the risks clearly and let you decide on your own timeline, with no pressure.

Why businesses trust Xpose

We are a Norwich web design and digital agency, established in 2015, with hundreds of clients and a five-star rating on Google and Facebook. We work across ecommerce platforms, including self-hosted ones like PrestaShop where specialist help is scarce.

You get genuine PrestaShop knowledge, clear advice and no lock-in. We fix the problem, secure the store and help you plan its future sensibly.