Guide

Button Design: Small Details, Big Impact

A button is where a visitor turns into a customer — its design deserves real care.

Buttons are the points where visitors actually do things: call, buy, book, send. They may seem like a trivial detail, but because they sit at the very moment of action, the way they look and behave has an outsized effect on how many people follow through.

Good button design is mostly common sense applied consistently. This guide covers what makes a button work — how it looks, what it says and how it behaves — so yours pull their weight everywhere they appear.

Make it look like a button

A button should be unmistakably clickable. Solid colour, clear edges and enough padding all signal “press me”. The flat, minimalist trend has sometimes gone too far, leaving buttons that look like plain text and that people miss entirely. When in doubt, make it more obviously a button.

Reserve your strongest colour for your most important actions, so visitors learn that this colour means “do something”. Keep the styling consistent across the site; if buttons look different on every page, people have to relearn what is clickable each time.

Establish a hierarchy

Not all buttons are equal. Your primary action — the one thing you most want on a page — should be the boldest. Secondary actions can be quieter, perhaps an outlined or plain style, so they are available without competing. If everything is a bright, loud button, none of them stands out.

This hierarchy guides the eye. When a visitor glances at a page, the most prominent button should be exactly the action you want them to take. Designing that on purpose, rather than leaving it to chance, is one of the simplest ways to improve results.

Size, spacing and feedback

Buttons must be big enough to tap reliably on a phone and spaced so people do not hit the wrong one. Cramped, tiny buttons cause mis-taps and frustration. Generous, comfortable targets are especially important for older visitors and anyone on the move.

Give feedback when a button is pressed. A subtle change on hover or tap, and a clear “sending…” state for actions that take a moment, reassures people the site has registered their click. Without it, they may tap again or assume it failed, which can mean duplicate or lost enquiries.

FAQs

Common questions.

What should a button say?
Describe the outcome, not the mechanism. “Get my free quote” or “Book now” beats “Submit” or “Click here”. Starting with a verb and naming the benefit makes the action feel worthwhile and clear.
How big should buttons be?
Big enough to tap easily on a phone with a thumb, with comfortable spacing around them. There is no exact figure, but if it feels at all fiddly to you, it will be worse for a stranger in a hurry.
Should all the buttons on a page look the same?
We use a visual hierarchy among buttons — a bold, filled primary button for the main action and a quieter outlined or text-style button for secondary options. This guides visitors naturally toward the most important action without hiding everything else.
How we can help

Turn this into action.

The services behind this guide.

Related guides

More on web design & ux.

Want a hand putting this into practice?

Book a free, no-obligation consultation with a Norwich-based specialist.

Book a free consultation
Get started

Let's put your business in a better light.

Book a free, no-pressure consultation. We'll talk through your goals and tell you honestly what we'd do — whether you work with us or not.

  1. 01
    Tell us a bitFill in the form — two minutes, tops.
  2. 02
    We'll call you backWithin one working day, no pressure.
  3. 03
    Get a clear planHonest advice and a fixed quote.

Free · No obligation · We reply within one working day

Book a free consultation